1 Introduction
This policy applies to the company "KATOPODI GER. AIKATERINI", hereinafter referred to as SCERTSOFASHION, which is the Data Controller of personal data collected from its website.
Pericles A Floor 56
15561, Cholargos
SCERTSOFASHION is committed to being transparent about the personal information collected when you use our website and other services. This Privacy Policy sets out SCERTSOFASHION’s commitment to protecting personal data and how it applies to the collection, use, transfer and retention of such data. This policy applies when we determine the purposes and means of processing, acting therefore as a data controller.
2. Collection of Personal Data
SCERTSOFASHION has designed a standard contact form on its website to facilitate communication with any interested party. This form is used for any questions or requests and directs them to the appropriate department or member of staff. In order to manage and respond to your questions and requests, we may collect and store your full name, email, address, contact details and any other information you may have provided to us. This information is used strictly to respond satisfactorily to your questions or requests and will not be disclosed to third parties other than those mentioned in this policy or where disclosure is required or permitted by law.
In addition, we provide the company's telephone numbers for more direct communication if required. Calls made to the customer service call center are recorded for service quality assurance purposes and our recordings are usually retained for a period of 2 years.
SCERTSOFASHION provides the ability to register for the online services of its website, so that the user can make purchases. In this case, SCERTSOFASHION may collect and store your full name, email, address, contact information and any other information you may have provided to us. This information is used strictly to respond to your order request and will not be disclosed to third parties except those mentioned in this policy or where disclosure is required or permitted by law. SCERTSOFASHION has implemented an interconnection service with the bank or other providers, in order to serve the needs of users who wish to complete their purchases with a credit card. In this case, we inform you that SCERTSOFASHION does not keep any type of information entered by the user after redirecting him to the service provider's website.
Finally, through our website we collect and process basic communication data with you (name, address, telephone, e-mail) in order to manage and improve our relationship through advertising or non-content updates, providing facilities and privileges, participating in promotional activities, social responsibility actions or events that we organize, as well as providing the ability to subscribe to the SCERTSOFASHION newsletter. With the exception of e-mails following purchases, the legal basis for the processing of your above data is your explicit consent given by a separate statement on the website, which you can withdraw at any time, while especially in relation to any e-mails or the SCERTSOFASHION newsletter, the ability to unsubscribe is also provided through the body of the e-mail that the user receives.
For the lawful processing of your data under the Regulation (EU)2016/679,we recognize a lawful basis before processing personal data. In the above cases, the lawful basis for processing personal data on our part is the granting of your explicit consent for the processing, by submitting the respective form only if you agree with this policy.
This Policy refers to the use of information that we collect from you when you browse our website. Other websites that may be accessible from ours have their own policies regarding the practices they follow. If you are redirected to one of them, we encourage you to read them. We only use trusted partners and providers, but we clarify that we are not responsible for the policies or practices followed on other websites.
3. Use of Collected Data
We will use the information we collect for some of the following purposes:
* for your registration to a Service.
* to provide a Service you have requested.
* for advertising purposes, such as providing customized ads, sponsored content, and sending promotional communications, after you have provided your separate consent where required.
* to evaluate and analyze the market, customers, products and our services, in order to help us better understand, through statistical processes where necessary, more information about our customers, in order to offer you the most relevant communications, services and experiences.
* to ask for your opinion about our products and services and to conduct customer surveys, after you have given your separate consent where required.
* to understand how consumers use our Services and our products so that we can improve them and develop new products and services.
* to conduct free prize draws, promotions or competitions with prizes, as permitted by law and
* for other purposes, provided we recognize a lawful basis for processing your data.
SCERTSOFASHION processes personal data for the purposes described above. The legal framework for processing personal data by SCERTSOFASHION includes processing that is: necessary for the performance of a contract between you and SCERTSOFASHION (e.g. to purchase products, to provide the Services to you, to identify and verify your identity so that you can use certain Services), necessary for compliance with legal requirements (e.g. to comply with applicable accounting rules and to make mandatory disclosures to law enforcement authorities), necessary for the legitimate interests of INAHOME (e.g. to manage our relationship with you and improve the relevance of communication messages, experiences and customer service) and based on the consent of our customers (e.g. to communicate with you about our products and services and to provide you with marketing information), which can subsequently be withdrawn at any time by contacting us as provided in the “Contact” section of this Privacy Policy, without affecting the lawfulness processing based on consent before its withdrawal.
4. Transfer of Personal Data
The data collected during your navigation on our website is stored and processed within the European Economic Area (EEA), but there is a possibility that it may need to be transferred and processed in a country outside the EEA. Any such transfer of personal data will always be in compliance with applicable legislation.
SCERTSOFASHION may disclose personal data collected from the website to partners, suppliers, service providers, subcontractors or third party processors to the extent reasonably necessary for our operation. Such transfers will be made exclusively for the purposes and in compliance with the conditions set forth herein and will be protected, where necessary, by appropriate measures and contractual clauses in accordance with applicable personal data protection legislation. In the context of promotional activities and based on your consent on our website, we may transfer your personal data to providers of advertising services, and/or advertising measurement services, electronic communication media and social media managers. In addition, we may disclose personal data when such disclosures are necessary to comply with a legal obligation to which we are subject. Finally, in the event that we need to transfer personal data to third parties, INAHOME is committed to requesting your consent unless another legal basis has been identified.
5. Retention of Personal Data
SCERTSOFASHION is committed to not retaining personal data for a period longer than necessary and we will ensure that we securely delete it. For further information regarding the retention period and deletion period, please refer to the Contact section.
6. Rights of the Subjects
In this section, SCERTSOFASHION sets out the rights arising from Regulation (EU) 2016/679 and how data subjects can access these rights. For further clarification or to exercise your rights, please refer to the Contact section.
6.1 Right of Access
Individuals can access their own personal data that we collect and process. SCERTSOFASHION believes that personal data collected directly from subjects will be accurate and complete.
6.2 Right to Rectification and Deletion
The data subject may request the updating, deletion or removal of any information held about him or her, and any third party who processes or uses the data must also comply with this request. A request for deletion may only be refused if an exception applies.
SCERTSOFASHION is obliged to delete personal data when any of the following applies:
* the personal data are no longer necessary for the purposes for which they were collected or processed.
* the data subject withdraws their consent and there is no other lawful basis for processing.
* the data subject objects to the processing carried out on the basis of the legitimate interests of the Data Controller and there are no other overriding legitimate grounds for the processing.
* personal data has been unlawfully processed.
If a request for the deletion of personal data has been received, identification has been confirmed, the request meets one of the above requirements and there is no legitimate reason to object to the processing, SCERTSOFASHION must delete the relevant data in their entirety. The request will be registered in the Data Subject Requests Register.
If SCERTSOFASHION cannot delete the personal data, it will ensure that:
* cannot or will not attempt to use personal data to justify any decision concerning an individual or in a way that affects that individual in any way
* does not give any other organization access to personal data
* protects personal data with appropriate technical and organizational security, and is committed to permanently deleting the information if, or whenever, it becomes available.
6.3 Right to Restrict Processing
The data subject has the right to require the administrator to restrict the processing of his or her data, where, apart from storage, they are not subject to any other processing.
6.4 Right to Object
The subject has the right to object, at any time and for reasons relating to his or her particular situation, to the processing of personal data concerning him or her.
6.5 Right to Data Portability
Upon request, the data subject has the right to receive a copy of the personal data in a structured format.
These requests should be processed within one month, provided that there is no excessive burden and it does not compromise the privacy of individuals. A data subject may also request that his or her data be transferred directly to another system. This request must be implemented free of charge.
If SCERTSOFASHION cannot fully respond to this request within 30 days, the GDPR compliance team must nevertheless provide the following information to the Data Subject, or their legally authorized representative, within the specified time frame:
* A confirmation of receipt of the request.
* Any information that has been identified to date.
* Details of any information or amendments requested, which will not be given to the data subject, the reason(s) for refusal, and any procedures available for appealing the decision.
* An estimated date by which the remaining responses will be provided.
* An estimate of any costs to be borne by the data subject (e.g. where the request is excessive in nature).
* The name and contact details of the person responsible.
7. Modifications
In the event that SCERTSOFASHION chooses to change this Privacy Policy, we will post the changes here. Where the changes are material, we may also choose to email affected users with the new details. Where required by law, we will obtain your consent to make such changes.
8. Contact
If you have any concerns or complaints regarding this policy, please contact us at: info@scertsofashion.gr
If you believe that our processing of your data infringes applicable law, you may lodge a complaint with the competent supervisory authority. You can find the contact details for all EU Supervisory Authorities at: http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.